FAQs

  • Is there a minimum order?

    Yes, the minimum order is $200.00 per delivery. However, the minimum is $150.00 per delivery if you are using a discount code.
  • Is there a delivery fee?

    Yes. The cost of delivery is shown on the order form below the cost of the food.
  • Should I tip the driver when the food is delivered?

    Our drivers are not allowed to solicit tips from customers. However, if you feel that you have received exceptional service we would encourage you to provide a tip.
  • How do I know what each person is supposed to have?

    You do not have to do any of that work. Our algorithm takes care of everything. You just have to select the timeframe, and the athlete makes a selection within that timeline.
  • Can athletes select meals outside of the timeframe chosen by the coach?

    No. Athletes are limited to selecting a meal from within the timeframe specified by the coach.
  • Can the coaches and staff order food too?

    Yes. The coaches and staff would have to join the team through the app just like the athletes. Staff are limited to selecting meals from our standard catering menu, even if athletes are receiving a timeframe meal for that delivery.
  • What are general meals?

    General meals are included on the order form in case you have team members who have not joined the team through the app. General meals are selected by our chefs in the kitchen and are pulled from the standard catering menu. They are priced the same as other standard catering meals.
  • How far in advance do I have to place the order?

    Our kitchens require at least 72 hours notice for all meal preparation.
  • Where do you deliver?

    We currently provide service in the entire state of Rhode Island, as well as the areas in and surrounding Boston, New Haven, Fairfield, Hartford, Princeton, Philadelphia, Newark (DE) and West Chester (PA), College Park (MD), Washington, DC., Fairfax, Richmond, and Raleigh/Durham. We are looking to expand to additional locations soon.
  • What is included in the order besides food?

    All meals include a drink, utensils, and napkins.